FAQs | Frequently Asked Questions | Mary's Outfitters

     

    Why do garments fade faster at times? 

    One common problem of fading is due to sunlight, which is both harmful & irreversible. Constant and prolonged exposure to the sunlight should be reduced as far as possible.
    After each wash garments should also be rinsed thoroughly as most detergents contain bleach and the combination of this with direct sunlight leads to fading of garments. You should never use bleach on colours at any time.
     

    What is the best way to wash my garments so they last longer? 

    Always refer to the label before washing
    Turn garments inside out to avoid and reduce abrasion caused by other garments, trims and contamination by fibres from other garments during the wash cycle.
    Always check the washing machine is not overloaded
    Use good quality detergent and ensure that the correct amount is used
    In cases of hand wash, avoid rubbing the garments against hard objects like rocks etc as this will damage the garments
    Rinse garments thoroughly as most detergents contain bleach and the combination of this with direct sunlight leads to fading of garments.
     

    Why is it important to wear protective wear at all times? 

    South African Law (The Labour Act) stipulates that employers should ensure that their employees are protected against harm as a result of accidents in the workplace. Those not complying will be severely dealt with.
     
    There are categories that cover the lowest form of PPE. The user is assumed to assess the needs for protecting himself where there is a limited risk of severe injuries for not using appropriate clothing. This could be clothing used in light duty applications.
     
    There is also protective clothing intended to be used in environments with risk for severe, but no fatal consequences. The products must be tested and certified by a notified body e.g. SABS or EN. Products under this category could include flame retardant clothing, acid resistant clothing, high visibility clothing etc.
     
    The other category covers products and environments where the user can be exposed to mortal danger or to dangers that may seriously and irreversibly harm health. These must also be tested & certified by a notified body.
    Category standards will generally include the following:
    Protection against cold conditions
    Protection against foul weather conditions
    Protection against heat & flame conditions
    High visibility clothing
    Antistatic protective clothing
    Welding & similar operations
    Protective clothing against liquid & gaseous chemicals
     

    How can I save on my uniform budget? 

    Use a reputable supplier, many clients have been left high & dry when their suppliers could not execute their orders leading to unnecessary costs
    Make sure the Sales Consultant is knowledgeable about the industry
    The brief should be based on your needs & not the supplier
    Ensure the garments (and or fabrics) are readily available
    Try and establish some form of service level agreement with your supplier
    Cheap garments & fabrics may save you in the short term but may be very costly in the long term
    Use the same supplier for all your requirements
    How long does it take for me to receive my order? 
     

    Is it fine to use bleach on my uniforms? 

    Generally it is not recommended to use bleach on your workwear as this reduces the life span of your garments and should definitely not be used on colour garments as they will fade.
     

    What basic wash care steps do I need to follow? 

    The following pointers should be used as guidelines for all garments:
    Subsequent to washing, close all zips, undo buttons, check pockets for loose or sharp objects, and flatten out collars and cuffs.
    Always refer to the label before washing
    Turn garments inside out to avoid and reduce abrasion caused by other garments, trims and contamination by fibres from other garments during the wash cycle.
    Always check the washing machine is not overloaded
    Use good quality detergent and ensure that the correct amount is used
    In cases of hand wash, avoid rubbing the garments against hard objects like rocks etc as this will damage the garments
    Rinse garments thoroughly as most detergents contain bleach and the combination of this with direct sunlight leads to fading of garments. 
     

    How can I avoid colour staining of my garments?

    One of the most common problems however is that of colour staining and we would recommend that you wash similar colour garments together. Do not leave damp garments together for any length of time.
     

    Why is it not advisable to wear polyester garments in hot conditions? 

    Generally not as the fabric does not breath leading to excessive sweating and making the wearer uncomfortable. The only reason why some suppliers use it is because it is cheaper, and does not fade quickly, but technology in the textile field has resulted in the development of fabrics that contain both polyester and cotton mix resulting in better, breathing fabrics that are also colour fast.
     

    Why do garments shrink after being washed? 

    Common problems and precautions to help increase the life cycle of your garments include garment shrinkage. This is primarily due to factors such as heat and major agitation during the wash cycle. Always wash as per instructions on the care label.
     

    Why do small fibre balls appear on some fabric surfaces?? 

    Pilling & bobbling is a result of abrasion & lack of care and timely washing of the garments which in turn leads to fibre balls appearing on the fabric surface. These can be removed by mild surface brushing but is not advisable over long terms as it wears down the garment. 
     

    Why is the colour of my uniforms sometimes inconsistent or different? 

    Many clients raise the issue of colour consistency where sometimes uniform colours may vary slightly. Although our mills try and maintain dyeing fabrics a consistent shade, it is impossible to have an exact match from dye batch to dye batch. 
    There are many things that can influence a dye batch from the dye stuffs to cotton or polyester yarns that are not 100% identical in structure to a previous batch of fabric woven.
    It is for this reason that colour matches can vary by around 6% each way, lighter or darker and that this is acceptable in the fabric industry. After a few washes, following proper care instructions, the colour differences become unnoticeable. In the event that the colour match is unreasonably high, it is important to contact your supplier. 
    The problem though, is that some smaller companies are not able to assist and that is why it is important to deal with reputable suppliers like who have good relations with the mills and order fabric batches in large quantities ensuring consistency. Small uniform suppliers tend to use different fabric suppliers and as a result may never be able to establish the original source of supply or mill. 
     

    About Us

    Marys Fashion, a family owned Business, first opened its doors in 1972 as a ladies fashion clothing store in Vermeulen Street. The Snappers acquisition in 1999... >>Read More

    Contact Us

    Email: sales@marys.co.za

    Tel: +27 (0)12 323 4625 / 73

    262 Vermeulen Steert (Madiba Street)

    Pretoria

    Trading Times

    Monday - Friday : 8:30am - 5pm

    Friday Closed Between 12:30 - 13:30

    Saturday: 8:30am - 2:30pm

    Payment Methods

    We accept all EFT. Credit Cards 

     

     

     

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